Feel Supported with Fronius

Fronius not only offers excellent products, the Fronius team offers premium levels of service and technical support. This stems from a desire to not just offer solar energy solutions to place less of a burden on natural resources, but to be a reliable partner on the journey towards ’24 hours of sun’ – a vision for a world in which solar power covers all needs from electricity and heating to e-mobility.

GALLERY  

Fronius achieve this goal with its Digital Lifecycle Assistance, a service concept where Fronius accompanies specifiers and customers through the entire life of the PV system.

’24 hours of sun’ is a multi-faceted objective. Sustainability, independence and rapid payback are just some of its benefits. The whole picture only emerges, however, when these factors work in collaboration with each other. This is where Fronius holistic service comes into action: with the experts at the end of the Fronius Support hotline, its numerous digital tools and the specially trained Fronius Service and System Partners.

Stephen Holzinger, Head of Fronius Technical Support International, explains. “Specialist advice and support in the respective local language during installation, optimisation and maintenance is just as much a part of reliable product quality as the installed components themselves. This means customers are ideally equipped for all eventualities. Whether you have a general planning question or want to know more about how to optimise your PV system, [Fronius is] always on hand.”

For sustainability to truly come to fruition, the product must be utilised for its entire life cycle, start to finish. This means that Fronius devices are never “out of sight, out of mind” once sold, but always remain part of Fronius, to reach maximum effectiveness. One of the ways Fronius achieves this is by deploying optimisation and analysis apps throughout the entire life cycle of a PV system.

The link between good service and sustainability is also reflected in how easy it is to repair the products. The individual components in Fronius inverters can each be removed separately and swapped out as necessary, meaning that devices do not have to be completely dismantled, let alone replaced with new ones. Repairs at the spare parts level, which only require minimal amounts of material, are particularly sustainable. This saves time and material, reduces waste and CO2 emissions – and lowers stress levels.

From tools and apps for the planning and optimising of a PV system right through to repairs makes up the service and support package from Fronius. This approach supports efforts to make entry into the world of 24 hours of sun as easy as possible.

Whether you’re already part of the energy revolution or want to join it, visit Fronius for more information.

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